Role of Technology I recently blogged on…
Role of Technology
I recently blogged on my experience with ANZ and Westpac Bank in post Bye ANZ, Hi Westpac
In this quick post, I would like to highlight the role technology played in the whole process
- Its only because internet explorer at ANZ crashed I decided to walk in to the bank across the road.
- And its becuase of the online verification and quick decision in 15 mins that they can award me credit Card
- Then today, when I opened personal account, Westpac impressed with a new featuer where in I can myself change daily transfer limit of account, just need to verfiy using code which is sent to mobile phone. Similar process at ANZ took calling up at call center and 5 working days to receive the code by postal mail
How smooth is the technology of your bank?